Neurology One Resources

We believe knowledge is a powerful tool for better brain health. This resource hub is designed to provide patients, caregivers, and the community with trusted information about neurological conditions, treatments, and wellness strategies.

Glosary and Resources Alzheimer's

A comprehensive guide to Alzheimer’s disease, designed for patients, caregivers…

Glosary and Resources Parkinson's

Glossary and resource guide designed for patients, caregivers, and healthcare professionals…

Glosary and Resources Migraines

A guide designed to help patients, caregivers, and healthcare professionals understand terms…

Caregiver Resources What I Wish I Knew

A guide that offers resources, tips, and insights for caregivers, based on Dr. Zahydie L.

Troubleshooting Lewy Body Disease

Navigate the Journey of Lewy Body Disease with Insight and Compassion

Troubleshooting Parkinson's Disease

Dr. Rodriguez demystifies the complexities of Parkinson’s disease…

Accompanying My Grandmother: A Story about Alzheimer’s and Love That Endures Author: Lourdes Benes, MD

10 warning signs of Alzheimer's

Highlights the importance of taking action if you notice these signs…

Shaking up the facts: A guide to Parkinson's Disease

Learn all about Parkinson’s disease…

Comunicating with your health team

Learn tips for people living with dementia and their caregivers…

Consideraciones para cuidadores

Consideraciones clave para el tratamiento de pacientes en cuatro objetivos…

Caregiver considerations

Key considerations for patient treatment in four objectives…

Clinical Dementia Rating

Learn about the Clinical Dementia Rating Scale – Sum of Scores (CDR-SB)…

Referrals

List of referrals, including a variety of specialists and medical centers.

Our goal is to empower you with the information you need to navigate the journey of neurological health with confidence, compassion, and hope.

FAQ

Common Questions About Neurology One

1. What can I expect during my first visit?

You’ll receive a comprehensive neurological evaluation. Bring your ID, insurance card, medication list, and any previous records. If you filled out all paperwork (patient intake forms) electronically through our portal arrive 15 minutes early for check-in and 30-40 minutes early for patients not being able to fill out electronically the new patient paperwork.

We offer care in English and Spanish

Bring your photo ID, insurance card, referral (if needed), a medication list or bottles, and any lab/imaging results.

Yes — if you are an authorized caregiver under HIPAA. We can help you complete the required paperwork.

It varies by condition. Some patients come every 3–6 months, others more frequently depending on treatment plans.

Contact us as soon as possible. We’ll schedule a follow-up if needed. In emergencies, call 911.

Yes. Virtual appointments are available for many conditions. You’ll need a device with a camera and stable internet.

Request during your visit or have your pharmacy send an electronic request. Please allow 1–2 (3-5 FV)  business days. Please don’t wait until the last pill to request a refill.

Yes. We encourage caregivers or family members to attend, especially for memory or complex evaluations.

Results are typically reviewed at your next visit. Urgent findings are communicated directly. Results may also be available through the patient portal.

Please notify us promptly. Missed appointments may be subject to a fee depending on our cancellation policy.

Contact our office or use the Luma portal. All records are handled securely under HIPAA regulations.

Cognitive fitness is maintaining brain performance through lifestyle, therapy, and brain training. We offer personalized programs for brain health and prevention.

Yes — you are in excellent hands. Our board-certified Nurse Practitioners (NPs) are highly trained and work closely with our neurologists to deliver exceptional care.

 

Our NPs include:

  • Internationally trained physicians who bring global clinical experience.
  • Doctorate-level NPs (DNPs) who have completed the highest level of advanced nursing education.

 

They can:

  • Perform detailed. neurological evaluations.
  • Adjust medications and manage chronic symptoms.
  • Educate and support patients and families.
  • Coordinate care closely with your neurologist.

 

They are often more available, which means faster access to care — and always as part of our collaborative medical team.

We use Luma Health and NextGen patient portal, a secure patient portal where you can:

  • Send messages
  • Request medication refills (PT needs to use NextGen patient portal FV).
  • Confirm or reschedule appointments
  • Receive reminders and test instructions
  • Request medication refils

You’ll receive a link via text or email after your first visit. If not, call us and we’ll resend it. Luma is HIPAA-compliant and mobile-friendly.

We accept most major insurance plans, including Medicare. Visit our website or call us to verify your coverage.

Pay online through the Luma portal, by phone, or by mailing a check. We accept most major credit/debit cards.

Yes. We’ll help you with prior authorizations and provide an out-of-pocket estimate when possible.

You can call us, request via our website, or message us through Luma. Please give at least 48 hours’ notice for cancellations.

New patients are typically seen within 2–4 weeks. Follow-ups are often available sooner, especially with NPs.

Some insurance plans require a referral. Contact us and we’ll help you determine what’s needed.

An EEG (electroencephalogram) is a non-invasive test that measures brain activity.

To prepare:

  • Wash your hair the night before (no products or conditioner)
  • Avoid caffeine for 6–8 hours before the test
  • Eat normally unless otherwise directed
  • Continue medications unless advised otherwise
  • You may be asked to sleep less than usual the night before

We offer:

  • Support groups (in partnership with the Alzheimer’s Association and Parkinson’s Foundation)
  • Educational workshops
  • Guidance on long-term care, referrals, and resources

Bring a medication list, relevant labs, or imaging, and ideally a caregiver who can describe memory or behavioral changes.

Referrals can be submitted via our secure fax line or provider portal. We confirm receipt and follow up promptly.

Yes. Please mark your referral as urgent and we’ll prioritize scheduling accordingly.

Absolutely. We value collaborative care and will maintain regular communication with your team.

We offer:

  • EEG
  • Cognitive and memory evaluations
  • Movement disorder assessments
  • Fall risk screenings
  • MRI (coming soon)
  • Research participation opportunities

Yes. We actively enroll in studies related to Alzheimer’s, Parkinson’s, cognitive decline, and brain health.

Yes. Contact our office to coordinate a provider-to-provider discussion.

Only FMLA and not on the first visit. PT needs to be seen for at least 3 to 6 months.

Use the patient portal for non-urgent issues. For urgent needs, follow voicemail instructions. In an emergency, call 911.

Yes. Our clinic is fully ADA-compliant with ramps, accessible restrooms, and exam rooms.

We currently treat patients ages 18 and older. We can refer you to a trusted pediatric neurologist if needed.

Yes. We offer proactive brain wellness assessments and cognitive fitness programs for prevention and long-term mental acuity.

It’s our community initiative, which includes:

  • Brain Impact Summits
  • Multilingual outreach
  • Health fairs
  • Educational workshops
  • Support groups for patients and caregivers
  • Fellowship-trained neurologists
  • Multilingual care team
  • Academic and research affiliations
  • Personalized care and prevention focus
  • Active involvement in the community and clinical innovation

WE'RE HERE TO HELP YOU

Request an Appointment

Neurology One is a Center for Neuroscience and Brain Wellness in Orlando dedicated to the health and well-being of patients and caregivers with complex neurological conditions. Our fellowship-trained neurologists specialize in Alzheimer’s, Dementia, Parkinson’s, and other Cognitive, Memory, and Movement Disorders.