We Hear You,
We’re Making It Right
Your care should never be delayed. That’s why we’re taking action, to make it easier, faster, and more reliable to connect with us.
Your Voice Matters
If you’ve had trouble reaching us, we want to know. Every experience you share helps us improve for you and for every patient who counts on us.
We Know It’s Been Frustrating, and We’re Sorry
We know many of you had difficulty contacting us by phone or through Luma. That’s not the care you deserve, and we take full responsibility.
Your time is valuable, your health is important, and your trust means everything to us. We’re committed to fixing this, for good.
Tell Us What Happened
Whether it was a missed call, a message that didn’t go through, or a delay in response, we want to hear from you. Share your experience below, and our team will personally follow up within 48 hours.
Here’s Our Promise to You:
Every submission is personally reviewed.
Our team will contact you directly within 48 hours.
We’re upgrading our systems to make sure your care is never interrupted again
Because You Deserve More Than Just an Appointment
At Neurology One, care means more than medical treatment. It means being heard, supported, and valued, every step of the way.
